Contact Us

By Telephone

Customer Service

(Eastern Standard Time)

8am – 6pm, Mon – Thursday

8am – 9pm, Friday

11am – 7pm, Saturday

 

Collections

(Eastern Standard Time)

8am – 6pm, Mon – Thursday

8am – 9pm, Friday

11am – 7pm, Saturday

Recovery

(Eastern Standard Time)

8am – 6pm, Mon – Thursday

8am – 9pm, Friday

11am – 7pm, Saturday

 

Complaints

If you would like to report a problem or file a complaint, contact our Complaints Department at (833) 388-3265 or email your complaint to complaints@loanme.com. Please include your account number on all correspondences. We will respond to all voicemail messages and e-mails as soon as possible – in most cases within 24 hours after your complaint has been reported.

By Mail

General Inquiries

LoanMe, Inc.
500 Grapevine Highway
Suite 402
Hurst TX, 76054


For making payment or cancelling automatic EFT withdrawals

LoanMe
Attn: Payment Processing
500 Grapevine Highway Suite 402
Hurst TX, 76054


2022 Holiday Schedule

  • Memorial Day (5/30/22) – Closed
  • Independence Day (7/4/22) – Closed
  • Labor Day (9/5/22) – Closed
  • Thanksgiving Day (11/24/22) – Closed
  • Christmas (Observed on 12/26/22) – Closed

Address:
500 Grapevine Highway
Suite 402
Hurst TX, 76054

Cash, Check or Money Order are accepted.


MoneyGram

Receive Code: 15049
Company Name: LoanMe
City: Hurst
State: TX
(only $6.99 for our customers)


ACI PAY, a service of ACI Payments, Inc.