Contact Us

By Telephone

Customer Service

(8am – 6pm, 7 Days a Week)

Apply for a Loan

(24 hours / 7 days a week)

To Text with an Agent

(Mon-Fri: 8am – 7pm )

Send START to (949) 267-3724


(8am – 6pm, 7 Days a Week)


(Mon-Fri: 8am – 5pm, Sat: 8am – 12pm)

Live Chat

(Mon-Fri: 8am – 7pm)


If you would like to report a problem or file a complaint, contact our Complaints Department at (833) 388-3265 or email your complaint to Please include your account number on all correspondences. We will respond to all voicemail messages and e-mails as soon as possible – in most cases within 24 hours after your complaint has been reported.


Does a smart, creative, and competitive environment bring out your best? LoanMe could be the place for you. Take a look at our listing of open positions.

By Mail

General Inquiries

1900 S. State College Boulevard
Suite 300
Anaheim, CA 92806

For making payment or cancelling automatic EFT withdrawals

Attn: Payment Processing
1900 S. State College Blvd.
Suite #300, Anaheim CA 92806

Walk-In Payments

LoanMe will be open for walk-in payments beginning Monday, August 17, 2020.

9am to 5pm Monday – Friday (Closed on Holidays)

  • New Year’s Day
  • Presidents Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Columbus Day
  • Thanksgiving Day
  • Christmas Day


2021 Holiday Schedule

  • Friday, 12/24/21 – Normal business hours
  • Saturday, 12/25/21 – Closed
  • Sunday, 12/26/21 – Closed
  • Monday, 12/27/21 – Closed
  • Friday, 12/31/21  – Normal business hours
  • Saturday, 1/1/22 – Closed
  • Sunday, 1/2/22 – Closed
  • Monday, 1/3/22 – Closed

1900 S. State College Blvd.
Suite #300, Anaheim CA 92806

Cash, Check or Money Order are accepted.


Receive Code: 15049
Company Name: LoanMe
City: Orange
State: CA
(only $6.99 for our customers)

ACI PAY, a service of ACI Payments, Inc.

By Fax

Loan approval related documents

(949) 535-9100

Loss Mitigation

(949) 535-9151

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