Contact Us

By Telephone


Customer Service

(8am – 6pm, 7 Days a Week)

Apply for a Loan

(24 hours / 7 days a week)

To Text with an Agent

(Mon-Fri: 8am – 7pm )

Send START to (949) 267-3724

Collections

(8am – 6pm, 7 Days a Week)

Recovery

(Mon-Fri: 8am – 5pm, Sat: 8am – 12pm)

Live Chat

(Mon-Fri: 8am – 7pm)

Complaints

If you would like to report a problem or file a complaint, contact our Complaints Department at (833) 388-3265 or email your complaint to complaints@loanme.com. Please include your account number on all correspondences. We will respond to all voicemail messages and e-mails as soon as possible – in most cases within 24 hours after your complaint has been reported.

Careers

Does a smart, creative, and competitive environment bring out your best? LoanMe could be the place for you. Take a look at our listing of open positions.

By Mail


General Inquiries

LoanMe, Inc.
1900 S. State College Boulevard
Suite 300
Anaheim, CA 92806
Customer.Service@loanme.com

For making payment or cancelling automatic EFT withdrawals

LoanMe, Inc.
Attn: Lockbox LoanMe
P.O. Box 841504
Dallas, TX 75284-841504

MoneyGram

Receive Code: 15049
Company Name: LoanMe
City: Orange
State: CA
(only $6.99 for our customers)

ACI PAY, a service of ACI Payments, Inc.

By Fax


Loan approval related documents

(949) 535-9100

Loss Mitigation

(949) 535-9151

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