By Telephone
Customer Service
(Eastern Standard Time)
8am – 6pm, Mon – Thursday
8am – 9pm, Friday
11am – 7pm, Saturday
Collections
(Eastern Standard Time)
8am – 6pm, Mon – Thursday
8am – 9pm, Friday
11am – 7pm, Saturday
Recovery
(Eastern Standard Time)
8am – 6pm, Mon – Thursday
8am – 9pm, Friday
11am – 7pm, Saturday
Complaints
If you would like to report a problem or file a complaint, contact our Complaints Department at (833) 388-3265 or email your complaint to complaints@loanme.com. Please include your account number on all correspondences. We will respond to all voicemail messages and e-mails as soon as possible – in most cases within 24 hours after your complaint has been reported.
Careers
Does a smart, creative, and competitive environment bring out your best? LoanMe could be the place for you. Take a look at our listing of open positions.
By Mail
General Inquiries
500 Grapevine Highway
Suite 402
Hurst TX, 76054
For making payment or cancelling automatic EFT withdrawals
Attn: Payment Processing
2022 Holiday Schedule
- Memorial Day (5/30/22) – Closed
- Independence Day (7/4/22) – Closed
- Labor Day (9/5/22) – Closed
- Thanksgiving Day (11/24/22) – Closed
- Christmas (Observed on 12/26/22) – Closed
Address:
500 Grapevine Highway
Suite 402
Hurst TX, 76054
Cash, Check or Money Order are accepted.
MoneyGram
Company Name: LoanMe
City: Hurst
State: TX
(only $6.99 for our customers)