By Telephone
Customer Service
(Eastern Standard Time)
8am – 6pm, Mon – Thursday
8am – 9pm, Friday
11am – 7pm, Saturday
Collections
(Eastern Standard Time)
8am – 6pm, Mon – Thursday
8am – 9pm, Friday
11am – 7pm, Saturday
Recovery
(Eastern Standard Time)
8am – 6pm, Mon – Thursday
8am – 9pm, Friday
11am – 7pm, Saturday
Complaints
If you would like to report a problem or file a complaint, contact our Complaints Department at (833) 388-3265 or email your complaint to complaints@loanme.com. Please include your account number on all correspondences. We will respond to all voicemail messages and e-mails as soon as possible – in most cases within 24 hours after your complaint has been reported.
By Mail
General Inquiries
LoanMe, Inc.
500 Grapevine Highway
Suite 402
Hurst TX, 76054
500 Grapevine Highway
Suite 402
Hurst TX, 76054
For making payment or cancelling automatic EFT withdrawals
LoanMe
Attn: Payment Processing
Attn: Payment Processing
500 Grapevine Highway Suite 402
Hurst TX, 76054
2022 Holiday Schedule
- Memorial Day (5/30/22) – Closed
- Independence Day (7/4/22) – Closed
- Labor Day (9/5/22) – Closed
- Thanksgiving Day (11/24/22) – Closed
- Christmas (Observed on 12/26/22) – Closed
Address:
500 Grapevine Highway
Suite 402
Hurst TX, 76054
Cash, Check or Money Order are accepted.
MoneyGram
Receive Code: 15049
Company Name: LoanMe
City: Hurst
State: TX
(only $6.99 for our customers)
Company Name: LoanMe
City: Hurst
State: TX
(only $6.99 for our customers)