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Telephone

All Times Listed are Pacific Standard Time

Customer Service

Customer Service Representative 844-764-7368 or Customer.Service@loanme.com
(Mon-Fri: 8am - 9pm, Sat-Sun: 8am - 5pm)


Apply for a Loan

Apply for a loan by phone (844) 415-2775 or online
(24 hours / 7 days a week)


To Text with an Agent

To text with an agent, send START to 949-267-3724
(Mon-Fri: 8am - 7pm )


Collections

Collections Service Representative 844-774-7368
(Mon-Fri: 8am - 9pm and Sat-Sun: 8am - 5pm)


Recovery

Recovery Specialist 844-814-7368
(Mon-Fri: 8am - 5pm, Sat: 8am - 12pm)


Live Chat

(Mon-Fri: 8am - 7pm)

Complaints

If you would like to report a problem or file a complaint, contact our Complaints Department at 833-388-3265 or email your complaint to complaints@loanme.com. Please include your account number on all correspondences. We will respond to all voicemail messages and e-mails as soon as possible – in most cases within 24 hours after your complaint has been reported.


Careers

Does a smart, creative, and competitive environment bring out your best? LoanMe could be the place for you. Take a look at our listing of open positions, or speak to a recruitment representative at 844-857-5629.

Mail

For General Inquiries

LoanMe, Inc.
1900 S. State College Boulevard
Suite 300
Anaheim, CA 92806
Customer.Service@loanme.com

For making payment or cancelling automatic EFT withdrawals

LoanMe, Inc.
Attn: Loan Servicing
P.O. Box 5645
Orange, CA 92863

MoneyGram

Receive Code: 15049
Company Name: LoanMe
City: Orange
State: CA
(only $6.99 for our customers)

Western Union Speedpay

Make a payment via Western Union Speedpay

Fax

Loan approval related documents

949-535-9100

Loss Mitigation

949-535-9151

Customer Service

949-535-9150
Customer.Service@loanme.com

 
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You understand that by selecting "I AGREE", you are providing "written instructions" authorizing LoanMe to share your self-provided personal information as entered in the above application, directly with our participating third party loan or service providers. You also agree to have the phone number entered in the above application, provided to the third party loan or service providers, who may contact you via text message and/or make telemarketing calls using an automatic telephone dialing system and/or an artificial or prerecorded voice, for promotional or commercial purposes. You may revoke your consent at any time by submitting the opt-out form on the Privacy Policy page. You are not required to check this box as a condition of obtaining any services from us. Message data rates may apply. When it comes to matters of privacy, LoanMe would like for you to know we share the same concerns as you. With this in mind, we'd like to provide you with the names to our advertising partners and other third party loan or services providers. Our third party loan or service providers include: Amazon, Google, Bing, LoanMart, Settle It, CashCall, The Loan Exchange, Owning, and Ralis Services.