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Telephone

All Times Listed are Pacific Standard Time

Customer Service

Customer Service Representative 844-764-7368 or Customer.Service@loanme.com
(Mon-Fri: 8am - 9pm, Sat-Sun: 8am - 5pm)


Apply for a Loan

Apply for a loan by phone (844) 415-2775 or online
(24 hours / 7 days a week)


To Text with an Agent

To text with an agent, send START to 949-267-3724
(Mon-Fri: 8am - 7pm )


Collections

Collections Service Representative 844-774-7368
(Mon-Fri: 8am - 9pm and Sat-Sun: 8am - 5pm)


Recovery

Recovery Specialist 844-814-7368
(Mon-Fri: 8am - 5pm, Sat: 8am - 12pm)


Live Chat

(Mon-Fri: 8am - 7pm)

Complaints

If you would like to report a problem or file a complaint, contact our Complaints Department at (844) 804-7368 or email your complaint to complaints@loanme.com. Please include your account number on all correspondences. We will respond to all voicemail messages and e-mails as soon as possible – in most cases within 24 hours after your complaint has been reported.


Careers

Does a smart, creative, and competitive environment bring out your best? LoanMe could be the place for you. Take a look at our listing of open positions, or speak to a recruitment representative at 844-857-5629.

Mail

For General Inquiries

LoanMe, Inc.
1900 S. State College Boulevard
Suite 300
Anaheim, CA 92806
Customer.Service@loanme.com

For making payment or cancelling automatic EFT withdrawals

LoanMe, Inc.
Attn: Loan Servicing
P.O. Box 5645
Orange, CA 92863

MoneyGram

Receive Code: 15049
Company Name: LoanMe
City: Orange
State: CA
(only $6.99 for our customers)

Western Union Speedpay

Make a payment via Western Union Speedpay

Fax

Loan approval related documents

949-535-9100

Loss Mitigation

949-535-9151

Customer Service

949-535-9150
Customer.Service@loanme.com

 
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