All Times Listed are Pacific Standard Time

Customer Service

Customer Service Representative 844-764-7368 or
(8am - 6pm, 7 Days a Week)

Apply for a Loan

Apply for a loan by phone (844) 415-2775 or online
(24 hours / 7 days a week)

To Text with an Agent

To text with an agent, send START to 949-267-3724
(Mon-Fri: 8am - 7pm )


Collections Service Representative 844-774-7368
(8am - 6pm, 7 Days a Week)


Recovery Specialist 844-814-7368
(Mon-Fri: 8am - 5pm, Sat: 8am - 12pm)

Live Chat

(Mon-Fri: 8am - 7pm)


If you would like to report a problem or file a complaint, contact our Complaints Department at 833-388-3265 or email your complaint to Please include your account number on all correspondences. We will respond to all voicemail messages and e-mails as soon as possible – in most cases within 24 hours after your complaint has been reported.


Does a smart, creative, and competitive environment bring out your best? LoanMe could be the place for you. Take a look at our listing of open positions, or speak to a recruitment representative at 844-857-5629.


For General Inquiries

LoanMe, Inc.
1900 S. State College Boulevard
Suite 300
Anaheim, CA 92806

For making payment or cancelling automatic EFT withdrawals

Lockbox LoanMe
P. O. Box 841504
Dallas, Texas 75284-841504


Receive Code: 15049
Company Name: LoanMe
City: Orange
State: CA
(only $6.99 for our customers)

Western Union Speedpay

Make a payment via Western Union Speedpay


Loan approval related documents


Loss Mitigation


Customer Service